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满意的，满足的 adj. satisfied [?s?t?sfa?d]
对……感到非常满意 be satisfied with
首先 first of all
质量 n. quality [?kw?l?ti]
达到标准 up to standard
完全地 adv. completely [k?m?pli:tli]
后悔，遗憾 vt. vi. regret [r??gret]
产品，成果 n. product [?pr?d?kt]
2. new Sentences:
How long do you expect your robot’s batteries to last?
The quality of this robot is not up to standard either.
I regret having bought a robot like this.
Step 3 Free talk
Talk about which is your ideal robot.
谈论孩子们各自喜欢的机器人，并说出各个机器人的功能，为下面写投诉信准备素材
Step 4 Discussion
Ask students to discuss the following question:
What do you expect your robot to do?
Ask students to read the questionnaire and think about whether or not you agree with Daniel’s answers.
用一则视频和孩子们谈论老师最喜欢的机器人，并引出丹尼的问卷调查和他的投诉信
Step 5 Help Daniel finish his complaint letter.
Dear Sir/Madam.
Robot model number HUGO123BB
Two weeks ago, I bought a robot from your shop. However, I am not satisfied with it at all.
First of all, I am unhappy with its batteries. They last for one week at most. So I have to change them often. I think they should last for at least (1) __________.
I think a robot should work (2) ______________, and I want my robot (3)
__________________________.
However, this robot is very lazy. I need to give it instructions all the time. Otherwise, I need to do everything myself. The quality of this robot is not up to standard either. A good robot should only need checking (4) ______________.
My robot has already stopped working completely. I do not know what is wrong with it.
I regret having a robot like this. I would like to get my money back.