选修（语言知识与技能类）英语写作《Writing》优质课教案设计

选修（语言知识与技能类）英语写作《Writing》教案优质课下载

Step 1 Read two sample letters and answer the questions.

Letter 1

Dear Manager,

I write this letter to place a complaint against the bad delivery service of your company.

The Apple iPad I ordered from your company arrived yesterday. I am sorry to find that the packing case was broken and that the home button of the device was struck and could not work. What's more, there were some scratches on the surface of the camera. Since there was such damage to the goods, I decided to file a complaint against the delivery service.

Would you let me know whether I should return the iPad for a replacement or if I can get refunded? I will hold on to this iPad until I hear from you. I would like to have this matter settled by December 18, or I will appeal to the press.

Sincerely yours,

Pool George

Letter 2

To whom it may concern,

I am writing to express my dissatisfaction with the service in your restaurant.

On November 26th, I dined with some friends at your restaurant. When we were there,no waitress or waiter actively served us. When we were about to order, they again ignored us, having small talk. When knowing we only ordered some set dinners, not the Thanksgiving turkey, the waitress called Jessie was rather arrogant and aggressive.

So I really wish that you could pay more attention to your staff training and would never allow such a thing to happen again. Thank you for your time and consideration.

Yours sincerely,

Raymond

Questions

(1) Who wrote the letters?

(2) Who are the letters intended for?

(3) Why did they write the letters?

(4) What does each paragraph tell us?

Para.1

Para.2

Para.3

Step 2 Pair work: Read the letter below and find out the problems in it.

Dear Sir,