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What's Mrs Broom like?
Dear Manager,
Last weekend,Miss Zheng and her friend at our hotel was average. . .
. . It was not a good stay. Maybe we can write an email and say sorry to them.
Miss/Mr________
Communicate with others in many ways.(write a letter,write an email, wechat...)
1.Retell the whole letter.
2.Write a letter to your parents or friends.