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高一上册英语《Using English: Using your dictionary》精品课课件
Debbie
Simon
greet cheerfully
sigh
hold her head up
rest his head on his hand
hook at the customer’s eyes
look downwards
smile
not smile
turn her head or body towards the customer
not turn his head or body towards the customer
1.Why did customers prefer to deal with Debbie instead of Simon?
(Because her body language makes customers feel welcome, while Simon’s tells customers to go away. ) ( 书上原句)
2.Conclusion:(main idea of the passage)
Communicating is more than speaking and listening. Your body language is important, too.( 书上原句)
Question
Students use different words esp. adj. to describe them)
CONTENTS
Consolidation
Simon is phoning a friend about his experience. Fill in the blanks. The first letters have been given. (Deal with some words and expressions that students have just learned in the previous steps.)
I spoke to Mr Yang today. He’s one of Sunbeam Travel’s s_____ employees. I told him that our customers always p______ to deal with Debbie. He told me the problem might be the way I c_________. He explained to me about b____ language. He said that I was not giving customers a good i________.